Palaly Mystic Lanka is committed to safeguarding the privacy and security of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us through our website, services, or other communication channels.
Information We Collect
We may collect the following types of information:
- Communications: Messages, emails, and other interactions you have with us.
- Personal Information: Name, contact number, email address, postal address, passport details, and billing information when you make bookings or inquiries.
- Travel Information: Travel preferences, itineraries, accommodation details, and other related data required to provide our services.
- Technical Information: IP address, browser type, operating system, cookies, and usage data when you visit our website.
How We Use Your Information
We use the collected information to:
- Comply with legal, regulatory, and security requirements
- Provide and manage travel and tourism services.
- Process bookings, payments, and confirmations.
- Communicate with you regarding inquiries, offers, and updates.
- Personalize your travel experiences and recommendations.
- Improve our website, services, and customer support.
Information Sharing & Disclosure
We do not sell, rent, or trade your personal data. However, we may share your information with:
- Business Partners: In case of special promotions or collaborations, with your prior consent.
- Service Providers: Hotels, airlines, tour operators, and other partners necessary to fulfill your travel arrangements.
- Legal Authorities: If required by law, regulation, or legal process.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no system can be guaranteed 100% secure.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
Your Rights
As a user, you have the right to:
- Opt out of receiving promotional communications.
- Access and request a copy of your personal data.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your data, subject to legal or contractual obligations.
Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites.
Children’s Privacy
We do not knowingly collect personal information from minors without parental consent.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the revised effective date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
- Palaly Mystic Lanka
- Address: No. 87, Kandy Road, Jaffna, Sri Lanka
- Email: om@pm.lk | reservation@pm.lk
- Phone: (+94) 77 111 67 37 (+94) 77 111 09 05